Shipping & Delivery

Delivery Options

All orders ship from our Texas warehouse. Delivery times typically range from 5–10 business days depending on your location, plus 1–2 days for order processing.

Delivery Option	Cost	What's Included
Front Door Delivery	FREE	Delivered to the outside entrance of your home or building at ground level
Enhanced Delivery	$99	Delivered to your room of choice on any floor (truck delivery items only)
Premium Delivery	$159	Room of choice delivery plus full item setup (truck delivery items only)

Where We Ship

We deliver to all 48 continental United States. Unfortunately, we're not able to ship to Alaska, Hawaii, or international destinations at this time. If you're outside our delivery area and interested in a piece, contact us—we may be able to arrange something.

How Delivery Works

1. Place Your Order

Browse our sofas and sectionals, lounge chairs, or bedroom furniture and select your preferred delivery option at checkout. Need to make changes? Contact us within 24 hours.

2. Order Processing

Your order is processed within 1–2 business days. You'll receive an email confirmation with your order details and estimated delivery window.

3. Shipping & Tracking

Once shipped from our Texas warehouse, you'll receive tracking information via email. Large furniture ships via freight carrier; smaller items ship via standard parcel delivery.

4. Delivery Day

For freight deliveries, the carrier will contact you to schedule a delivery window. Make sure someone 18+ is available to receive and inspect the furniture. For standard parcel deliveries, items will be left at your door.

Preparing for Delivery

A little preparation goes a long way. Before your furniture arrives:

• Measure your doorways, hallways, and stairwells to ensure your furniture will fit
• Clear a path from your entrance to where you'll place the furniture
• Ensure someone 18+ will be available during the delivery window
• Have your phone nearby—the carrier may call when they're close

Apartment & High-Rise Deliveries

With Front Door Delivery (free), furniture is delivered to your building entrance at ground level. If you need your furniture brought upstairs or to a specific room, select Enhanced Delivery ($99) at checkout.

Can Someone Else Accept My Delivery?

Yes. Any adult (18+) at the delivery address can sign for and accept the delivery on your behalf. Just make sure they know to inspect the furniture and note any visible damage before signing.

Damaged or Missing Items

If Your Furniture Arrives Damaged

We're sorry if this happens—contact us right away and we'll make it right. Email support@stampshomefurniture.com within 48 hours of delivery with:

• Your order number
• Photos of the damage (both packaging and product)
• A brief description of the issue

We'll assess the damage and arrange a replacement, repair, or refund at no additional cost to you.

Missing Parts or Pieces

If hardware or components are missing from your order, contact us with your order number and a description of what's missing. We'll ship replacement parts as quickly as possible.

Order Changes & Tracking

Changing Your Order

Need to change your shipping address or modify your order? Contact us as soon as possible at support@stampshomefurniture.com. We can usually accommodate changes if your order hasn't shipped yet. After shipping, address changes may not be possible.

Tracking Your Order

Once your order ships, you'll receive an email with tracking information. You can monitor your shipment's progress through the carrier's website. If tracking shows no movement after 3–4 business days, contact us and we'll investigate.

Tracking Says "Delivered" But I Didn't Receive It

Contact us immediately at support@stampshomefurniture.com or (754) 219-4431. We'll work with the carrier to locate your shipment and resolve the issue.

Returns & Warranty

We offer a 30-day return policy from the date of delivery. Items must be in original, like-new condition in original packaging. Non-defective returns are subject to a 25% restocking fee.

All furniture includes a 1–3 year limited warranty (varies by product) covering defects in materials and workmanship. If a manufacturing defect arises within the warranty period, we'll repair or replace your furniture at no cost.

View our full Return & Warranty Policy →

Common Questions

How long does delivery take?

Most orders arrive within 5–10 business days, depending on your location. Add 1–2 business days for order processing before shipping begins.

Do you offer free shipping?

Yes! Front Door Delivery is free on all orders to the continental US. Enhanced Delivery ($99) and Premium Delivery ($159) are available as upgrades for truck delivery items.

What's the difference between delivery options?

Front Door Delivery brings your furniture to your building entrance at ground level. Enhanced Delivery brings it to your room of choice on any floor. Premium Delivery includes room placement plus full item setup.

How is large furniture delivered?

Sofas, sectionals, bed frames, and other large items ship via LTL freight. The carrier will contact you to schedule a delivery window. Standard delivery is to your door; upgrade to Enhanced or Premium for room placement.

Can I cancel my order after it ships?

Once an order has shipped, it cannot be easily canceled. Contact us immediately and we'll do our best to intercept the shipment. If the order has already been delivered or is too far in transit, you'll need to follow our return process.

Questions?