Contact Us
We're here to help with any questions about your order, our furniture, or finding the perfect piece for your home. Reach out anytime—we typically respond within a few hours during business hours.
Email Us
Best for detailed questions—we'll respond within a few hours
Business Hours
Our customer support team is available during the following hours (Eastern Time):
| Monday – Friday | 9:00 AM – 6:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |
Messages received outside business hours will be answered the next business day.
Quick Answers
Before reaching out, you might find your answer here:
- Shipping & Delivery Information
- Returns & Warranty Policy
- Furniture Care Guide
- Financing Options (Affirm, Klarna, Afterpay)
Order Status
To check on your order, email us with your order number or call during business hours. If your order has shipped, you'll find tracking information in your confirmation email.
Damaged Items
If your furniture arrived damaged, contact us within 48 hours with photos of the damage. We'll arrange a replacement, repair, or refund at no cost to you.
Follow Along
Stay up to date with new arrivals and design inspiration.
We'd Love to Hear From You
Whether you're shopping for your first sofa or furnishing an entire home, we're here to help.
Email Us