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At Stamps Home Furniture, we strive to provide our customers with a seamless and satisfactory shopping experience. Below are the details of our shipping policy to help you understand how we handle your orders: 

Order Processing

Orders are processed within 1-3 business days after purchase. You will receive an email notification once your order has been shipped.

Once your order is placed, you will receive an order confirmation email with details of your purchase.

Shipping and Delivery

We offer various shipping options at checkout, including standard and expedited shipping. The delivery time and cost will depend on your location and the shipping method chosen.

Standard shipping typically takes 5-10 business days. Expedited shipping options are limited, but available and will have shorter delivery times. Please note that delivery times may vary based on your location and unforeseen circumstances such as holidays, weather conditions, and other external factors.

Currently, we only ship within the United States. We do not offer international shipping at this time.

Shipping Fees

We offer free standard shipping on all orders over a specified amount. For orders below this amount, shipping costs will be calculated at checkout.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

If there is no update on the tracking information for more than 15 business days, please contact us at support@stampshomefurniture.com for assistance. This clause is not applicable during special periods such as holidays, pandemics, or abnormal weather conditions.

Delivery Issues

If there is no update on the tracking information for more than 15 business days, please contact us for assistance. This clause is not applicable during special periods such as holidays, pandemics, or abnormal weather conditions.

If your order is damaged during transit, you can request a refund by providing a screenshot of the tracking information as proof. The compensation will be determined based on the specific situation of the order.

If the transit time exceeds the estimated delivery time by 10 days or more, and the supplier fails to provide proof of delivery, please contact us for resolution. Compensation will be based on the outcome of the claim filed with the logistics provider.

Shipping

Do you ship internationally?

No, currently we only ship within the United States. We do not offer international shipping at this time.

When will I get my package?

Standard shipping typically takes 5-10 business days. Please note that delivery times may vary based on your location and unforeseen circumstances such as holidays, weather conditions, and other external factors.

How long does it take to process my order?

Orders are processed within 1-3 business days after purchase. You will receive an email notification once your order has been shipped.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. If there is no update on the tracking information for more than 15 business days, please contact us at support@stampshomefurniture.com for assistance.

Do you offer expedited shipping?

No, we do not offer expedited shipping at this time. We currently provide standard shipping options, which typically take 5-10 business days for delivery.

What are the shipping fees?

We offer free standard shipping on all orders over $50. For orders below this amount, shipping costs will be calculated at checkout.

What if there is no update on my tracking information?

If there is no update on the tracking information for more than 15 business days, please contact us at support@stampshomefurniture.com for assistance. This clause is not applicable during special periods such as holidays, pandemics, or abnormal weather conditions.

What if my order is damaged during transit?

If your order is damaged during transit, you can request a refund by providing a screenshot of the tracking information as proof. The compensation will be determined based on the specific situation of the order.

How do I contact customer support?

If you have any questions or concerns about your order, please contact us at support@stampshomefurniture.com or by phone at (909) 294-7861. Our customer support team is available to assist you.

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