Privacy Policy
Last Updated: December 2025
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Stamps Home Furniture ("we," "us," or "our") operates the website stampshomefurniture.com (the "Site"). By using our Site, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information in several ways:
Information You Provide Directly
When you make a purchase, create an account, subscribe to our newsletter, or contact us, you may provide:
- Contact information: Name, email address, phone number, shipping and billing address
- Payment information: Credit card number, billing address (processed securely through our payment providers)
- Account information: Username, password, order history
- Communication content: Messages you send us via email, chat, or contact forms
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity:
- Device information: IP address, browser type, operating system, device identifiers
- Usage data: Pages visited, time spent on pages, links clicked, products viewed
- Location data: General geographic location based on IP address
- Referral data: How you arrived at our Site (search engine, social media, direct link)
Information from Third Parties
We may receive information about you from third parties, including:
- Payment processors (transaction confirmations)
- Shipping carriers (delivery status updates)
- Marketing partners (if you've opted into shared promotions)
- Social media platforms (if you interact with us there)
How We Use Your Information
We use the information we collect to:
- Process your orders: Fulfill purchases, process payments, arrange shipping, and send order confirmations and updates
- Communicate with you: Respond to inquiries, provide customer support, send transactional emails
- Improve our services: Analyze usage patterns, troubleshoot issues, develop new features
- Personalize your experience: Show relevant products, remember your preferences, customize content
- Marketing: Send promotional emails, newsletters, and offers (with your consent)
- Prevent fraud: Detect and prevent fraudulent transactions and abuse
- Legal compliance: Meet legal obligations, respond to legal requests, protect our rights
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service Providers
We work with trusted third parties who help us operate our business:
- Payment processors: To securely process your transactions (e.g., Shopify Payments, PayPal)
- Shipping carriers: To deliver your orders (e.g., FedEx, UPS, freight carriers)
- Email service providers: To send transactional and marketing emails (e.g., Klaviyo)
- Analytics providers: To understand how visitors use our Site (e.g., Google Analytics)
- Customer service tools: To manage support inquiries
These providers only have access to the information necessary to perform their services and are contractually obligated to protect your data.
Legal Requirements
We may disclose your information if required by law, such as:
- In response to a subpoena, court order, or legal process
- To protect our rights, property, or safety
- To investigate potential violations of our terms
- To prevent fraud or illegal activity
Business Transfers
If Stamps Home Furniture is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you use our Site, and improve your experience.
Types of Cookies We Use
- Essential cookies: Required for the Site to function properly (shopping cart, checkout, login)
- Analytics cookies: Help us understand how visitors interact with our Site (pages visited, time on site)
- Marketing cookies: Used to deliver relevant ads and track campaign performance
- Preference cookies: Remember your settings and preferences
Managing Cookies
Most browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Delete existing cookies
- Allow only certain types of cookies
- Set your browser to notify you when cookies are being set
Please note that blocking certain cookies may affect your ability to use some features of our Site, such as adding items to your cart or completing checkout.
Third-Party Services
Our Site may contain links to third-party websites or integrate with third-party services. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.
Third-party services we use may include:
- Shopify: Our e-commerce platform (Shopify Privacy Policy)
- Google Analytics: Website analytics (Google Privacy Policy)
- Klaviyo: Email marketing (Klaviyo Privacy Policy)
- Meta (Facebook/Instagram): Advertising and social media (Meta Privacy Policy)
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- SSL/TLS encryption for data transmitted between your browser and our Site
- Secure payment processing through PCI-compliant providers
- Limited access to personal information by employees and service providers
- Regular security reviews and updates
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill your orders
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Maintain business records for tax and accounting purposes
When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You can request a copy of the personal information we hold about you.
Correction
You can request that we correct inaccurate or incomplete information.
Deletion
You can request that we delete your personal information, subject to certain legal exceptions (such as retaining records for tax purposes).
Marketing Opt-Out
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. Note that you may still receive transactional emails (order confirmations, shipping updates).
Do Not Track
Some browsers offer a "Do Not Track" setting. Our Site does not currently respond to Do Not Track signals, but you can manage cookies through your browser settings.
To exercise any of these rights, please contact us at hello@stampshomefurniture.com. We will respond to your request within 30 days.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we've collected, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the "sale" of your personal information. We do not sell personal information in the traditional sense, but some data sharing for advertising purposes may be considered a "sale" under CCPA.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your CCPA rights, contact us at hello@stampshomefurniture.com or call (754) 219-4431.
Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at hello@stampshomefurniture.com, and we will take steps to delete that information.
International Transfers
We are based in the United States, and your information is processed and stored in the United States. If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our Site, you consent to the transfer of your information to the United States.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Post the revised policy on our Site
- For significant changes, notify you by email or a prominent notice on our Site
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:
Stamps Home Furniture
Email: hello@stampshomefurniture.com
Phone: (754) 219-4431
Hours: Monday – Saturday, 9 AM – 6 PM EST